Frequently Asked Questions
Everything you need to know about shopping with Designer Wear
Are all products on your site authentic?
Yes, we guarantee 100% authenticity for every item in our collection. We source directly from authorized designers and luxury boutiques to ensure premium quality.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for high-end apparel?
We offer a 30-day return window for all items, provided they are in original condition with all designer tags and security seals still attached.
Do you offer international shipping?
Absolutely. We ship to over 50 countries worldwide. Please note that international customers are responsible for any applicable import duties and taxes.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.